Terms and Conditions
Last updated: June 30, 2026
1. Introduction
Welcome to Shimizu Travel Design Co. By using our website and services, you agree to these Terms & Conditions.
2. Services
We provide travel-related services including:
- Flight bookings
- Hotel reservations
- Tour packages
- Visa assistance (if applicable)
3. Bookings & Payments
- All bookings are subject to availability.
- Full or partial payment may be required to confirm bookings.
- Prices are not guaranteed until ticketed/confirmed.
- Service fees may apply and are non-refundable unless stated.
4. Cancellations & Refunds
- Cancellation policies depend on airline/hotel/tour supplier rules.
- Refunds (if applicable) may take 7–30 working days.
- Some tickets are non-refundable or non-changeable.
5. Changes by Suppliers
Airlines, hotels, and tour operators may change schedules, prices, or services. We are not responsible for such changes.
6. Limitation of Liability
We are not liable for:
- Flight delays or cancellations
- Visa rejections
- Losses due to third-party suppliers
- Force majeure events
7. User Responsibilities
You agree to provide accurate information (names, passport details, etc.).
8. Governing Law
These terms are governed by the laws of the United Arab Emirates.